Launching white-label D2C telehealth prescriptions is hard if you need brand control and airtight compliance. MD Integrations is a physician-powered platform trusted by more than 200 companies for telemedicine and virtual care. This review explains who gets the most value, what the API can and cannot do, and how coverage, tech, pricing, and patient experience stack up for direct-to-consumer care.
Use this guide to decide if an API-first approach fits your model, from GLP-1 to TRT, ED, dermatology, and more. If you want speed without building your own clinical operation, this breakdown shows what to expect.
Key Takeaways
- MD Integrations serves 200-plus healthcare companies with API-driven, physician-only telehealth coverage across all 50 states, Washington D.C., and Guam for GLP-1, TRT, ED, dermatology, and related services.
- The platform enables rapid launches, often within seven days. It supports Shopify and WooCommerce connections for white-label D2C prescription workflows.
- Clients get 24/7 clinician access with an average 52-minute response time. You cannot bring your own providers and the service does not prescribe controlled substances.
- Pricing includes a one-time setup fee plus per-consultation charges. No public price list exists, so total cost depends on negotiation and projected volume.
- Compliance is built in, including SOC2, HIPAA, and ISO certifications. Limited case studies and indirect patient contact can be drawbacks for brands seeking full clinical control and public proof.
Ideal Customer Profiles for MD Integrations
You need a platform that keeps pace with D2C telehealth. MD Integrations helps you launch digital prescription services and virtual care fast without building a clinic from scratch.
Which Teams and Business Models Get the Most Value from MD Integrations?
Digital health teams and DTC wellness brands gain the most. If you want to embed prescription care into e-commerce flows like Shopify or WooCommerce, the fit is strong.
MDI brings 50-state clinical coverage for regulated areas such as GLP-1 weight loss, TRT, ED, women's health, and dermatology. Retailers adding virtual care solutions can offload clinical operations and compliance.
Growth-focused startups can focus on acquisition while MDI handles medical tasks. Enterprises that need a customizable API stack align well with the platform's structure and controls.
Average integration lands at about seven days. That speed lets you roll out services without hiring clinicians or building your own compliance tools.
If your model depends on fast market entry and smooth prescription workflows, MD Integrations is a proven choice for telehealth today.
Coverage & Network
US States
50 states
International
No
Provider Types
MD, DO
50-state MD/DO coverage plus DC and Guam, with 24/7 physician availability.
What Coverage Does MD Integrations Offer?
MD Integrations offers a nationwide physician network that supports prescription-level virtual care. For D2C models, consistent coverage is essential to scale across states.
Does MD Integrations Offer 50-State Coverage and What Provider Types Are Included?
Yes, you get 50-state telemedicine coverage with board-certified physicians. The network spans all 50 states, Washington D.C., and Guam, supporting GLP-1, TRT, ED, and more.
Only MDs and DOs conduct visits. Nurse practitioners and PAs are not included.
Patients have 24/7 access, supporting up to 100,000 visits per month. The network spans more than a dozen specialties, including weight loss, dermatology, primary care, urgent care, pediatrics, and allergy or immunology.
This setup supports scaling and consistent physician oversight while keeping quality standards high.
Pharmacy & Labs
Supports brand and compounded medications via partner pharmacies; controlled substances generally excluded.
Lab Support
Lab ordering and result review for common telehealth programs via integrated workflows.
How Does MD Integrations Handle Pharmacy Fulfillment and Rx Processing?
MD Integrations connects to pharmacy and lab partners through secure APIs. For D2C brands, this reduces friction from consult to delivery.
What Is MD Integrations's Pharmacy Posture for Compounding and Brand Medications?
You get a broad pharmacy network for both compounding and brand drugs. GLP-1s, TRT, and ED meds are supported without you building your own pharmacy deals.
Integrated e-prescribing sends orders to partner pharmacies right after each consult. Subscription plans are supported for ongoing therapies.
No controlled substances are prescribed, which lowers risk and simplifies policy management.
Fulfillment fits into a closed-loop care experience. Prescriptions flow from clinician to pharmacy to delivery without extra steps for your team.
How Does MD Integrations Support Labs, Diagnostics, and Prior-Authorization Workflows?
Lab work and diagnostics are built into the clinical flow. Providers can place orders, track results, and adjust therapy without jumping between systems.
- Order labs during the visit using integrated laboratory tools, which helps GLP-1, TRT, and ED programs run smoothly.
- Track from order to results in a closed-loop process that supports followups and care coordination.
- Use results management to review labs and update treatment fast.
- Configure state-based rules for lab ordering to keep operations compliant nationwide.
- Enable insurance authorization through prior-authorization workflows to speed approvals.
- Let assigned clinicians manage orders and handle abnormal results within the same workflow.
- Trigger automated reminders to keep followups and repeat testing on track.
- Link pharmacy decisions to lab data so prescriptions stay evidence-based.
These tools help you run specialty programs without juggling extra portals or manual steps.
Developer Experience
Approach
API-first telehealth infrastructure with ecommerce plugins and webhooks.
Key Integrations
Shopify apps and storefront integrations, WooCommerce and other ecommerce platforms, Custom EMR/EHR connectivity via API
API Maturity
Mature REST API with documentation, sandbox, and developer support; designed for engineering-led teams.
What Is MD Integrations' Developer Experience Like?
Your team needs clean API integration and secure data handling. MD Integrations aims to keep the build simple while meeting digital health rules.
What APIs, SDKs, and Integration Options Does MD Integrations Provide?
MD Integrations is an API-first telehealth platform. You can connect the Telemedicine API to your site, app, or internal tools and add e-commerce flows in Shopify or WooCommerce.
The tools cover patient management, scheduling, messaging, and EMR or EHR connectivity. Plug-and-play options support fast prescription workflows without heavy code.
Your engineers control intake via API on web or mobile for GLP-1, TRT, ED, and similar clinics. SDKs and a developer portal speed your go-live.
How Strong Are MD Integrations's Documentation, Sandbox, and Overall Developer Experience?
Documentation is clear and geared for rapid deployment. A dedicated developer and medical team guides your build.
Most brands launch first patients in about seven days. Real-time help is available in a private Slack, with 24/7 support during setup. Internal experts assist with configuration for your use case.
Hundreds of operators rely on these resources for GLP-1s, TRT, ED, and other programs.
Implementation
Launch Timeline
1–2 weeks
API integrations and ecommerce plugins often go live within 7–14 days once scoped.
Key Risks
- Physician-only model may be more expensive than mixed provider networks.
- No bring-your-own-clinician option limits flexibility for some operators.
- Lack of controlled-substance support can block certain programs.
What Are Realistic Timelines from Contract to First Patients Live with MD Integrations?
You can launch your telehealth service in as little as seven days after signing. That timeline beats most in-house builds by weeks or months.
The concierge team supports onboarding, branding, and API or e-commerce integration. Timelines can match your internal needs. Most operators reach operational readiness within a few days because the core stack is already built.
Fast go-live lets you meet demand sooner while MDI ramps clinician coverage on day one.
What Internal Resources Do You Need to Implement MD Integrations Successfully?
A small, focused team speeds launch. Assign clear owners and keep decision-making tight.
- Have developers connect the API or plugins and resolve code issues, including e-commerce steps.
- Pick a lead for branding and workflow choices, such as intake screens and patient UI.
- Grant admin access to your platform leads so integration moves quickly.
- Bring in operations to shape intake forms, consent flows, and treatment workflows.
- Schedule legal and compliance review of contracts and documentation before signing.
- Loop in pharmacy and lab partners early to align fulfillment and diagnostic steps.
- Train support teams on the new journey so go-live feels smooth for patients.
- Plan for light ongoing IT work, since MDI runs the clinical and pharmacy infrastructure.
Strong internal alignment prevents rework and keeps your schedule intact.
What Implementation Risks or Bottlenecks Should Operators Plan For with MD Integrations?
Most delays trace back to resource gaps or late decisions. You can avoid slowdowns with a few guardrails.
- Thin engineering or design resources create project delays, especially if your team is busy with other launches.
- Custom workflows or EHR integrations can extend timelines past seven days.
- Skipping intake form setup adds friction and slows operations.
- Legal and compliance reviews may hold contracts until all controls pass.
- E-commerce quirks can affect a seamless patient flow or limit reporting.
- Teams new to telehealth may struggle with scheduling, pharmacy steps, and QA tasks.
- Skipping testing increases the risk of errors on day one.
- Rapid growth without staffing plans strains support and harms patient experience.
Set clear owners, finish forms early, and run thorough QA to stay on track.
Compliance & Security
Other
Business Associate Agreement (BAA), Standard healthcare security audits and monitoring
What Compliance and Security Certifications Does MD Integrations Hold?
In D2C care, guardrails matter. MD Integrations brings the certifications and structure you need for safe growth. This article is for information only and is not legal or medical advice. Talk with your counsel and clinical leaders before you launch.
What Certifications, BAAs, and Security Controls Does MD Integrations Have in Place?
MD Integrations maintains SOC2, HIPAA, and ISO certifications. LegitScript supports telehealth compliance for GLP-1s, TRT, and ED.
You sign a Business Associate Agreement to lock in HIPAA responsibilities. The platform uses industry-standard encryption and security controls across the stack. Regular audits keep the system current and reduce risk. State guardrails align care with local rules so you can focus on growth.
How Are Clinical and Pharmacy Risks Structured Between You and MD Integrations?
Clinical liability sits with the physician-owned PCs in the network. You do not need your own medical director or provider licenses. That structure keeps most clinical risk away from your brand and simplifies D2C launches like GLP-1, TRT, or ED.
Pharmacy fulfillment runs through vetted partners with built-in compliance workflows. Providers follow your protocols while MDI handles clinical oversight and pharmacy standards across the journey.
What Should Legal and Compliance Teams Double-Check Before Signing with MD Integrations?
Your legal and compliance teams should perform a structured review. A clear checklist prevents surprises.
- Review the BAA for HIPAA compliance, privacy, and security duties.
- Confirm pharmacy and lab integrations meet state and federal rules for GLP‑1s, TRT, ED, dermatology, and mental health meds.
- Verify SOC 2 Type II, HIPAA, ISO 27001, and LegitScript certifications, and request copies.
- Check risk allocation terms for clinical and pharmacy liability.
- Ensure Corporate Practice of Medicine requirements are met in each state, including California and Texas.
- Validate credentialing, supervision, and scheduling processes for relevant provider types.
- Confirm patient data ownership and secure export rights.
- Request ongoing compliance monitoring reports and audit access.
- Ask how regulatory updates will be shared with your team as rules change.
- Confirm prior-authorization support for payer documentation needs.
Completing this checklist lowers risk and supports safe scaling.
Pricing Model
Primary Model
Platform/SaaS fee, Per-consult visit fees
Custom pricing with a one-time setup fee plus ongoing platform and per-consult charges. No widely published PMPM or revenue-share menu; terms are negotiated per deal.
What Does MD Integrations Cost? (Pricing Models, Minimums, and Fees)
Budget clarity helps you plan your D2C launch. Here is how MD Integrations typically structures platform and visit costs.
What Pricing Models Does MD Integrations Use (SaaS, Per-Visit, PMPM, Rev-Share)?
MD Integrations pairs a B2B SaaS model with per-consultation fees. You pay a setup and integration cost, then recurring platform fees based on your agreement.
There is no public price list. Pricing is customized by projected volume and scope. A fee triggers with each completed visit, which keeps spend tied to actual usage instead of flat PMPM or revenue share in most cases.
This approach suits teams that want scale without paying for idle capacity.
What Minimums, Commitments, and Additional Fees Should You Expect with MD Integrations?
Costs vary by size, complexity, and volume. Clarify these items during your demo and contract review.
- Expect a one-time fee for setup, branding, and integration support.
- Some partners pay minimum monthly or annual platform fees, based on size and scope.
- Custom API development or unique workflows may add costs.
- Platform maintenance and support usually sit inside recurring fees, but confirm what is included.
- New integrations after go-live can trigger extra charges.
- Volume pricing shifts as you scale from pilot to national launch.
- Clarify any minimums or terms in the agreement before signing.
- Ask about cancellation rules or early termination fees, since they are not public.
- Expect final pricing only after a full consultation and product demo.
Map your growth plan and clinical mix, such as GLP-1 or TRT, against these terms so the model stays sustainable.
How Do Costs Typically Scale from Pilot Programs to Full Rollout with MD Integrations?
Costs scale with patient volume and completed consults. You can start a pilot with small fixed costs and pay per visit.
This helps match spend to demand, which is often cheaper than building in-house. As volume grows, plan for higher access and support fees. Enterprise resources may lift recurring costs but also improve efficiency.
The pricing strategy supports flexibility, which works for both startups and established brands expanding coverage or adding new service lines.
Next Steps
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